Shipping and Delivery Policy
At Portable Radio Solution, we work with a trusted network of shipping partners to provide fast, secure, and affordable delivery for all communication equipment. Whether you are ordering a single portable radio, radio accessories, repeaters, or large commercial orders, our experienced logistics team ensures every shipment is carefully packaged and delivered safely.
We understand that professional communication equipment requires proper handling during transit. Every order is securely packed using high-quality protective packaging to minimize the risk of damage. Depending on the size and destination of your order, shipments are handled by trusted carriers such as FedEx, UPS, USPS, DHL, and other reliable freight providers.
Shipping Costs
Shipping rates are calculated based on several factors, including:
Delivery destination
Package size and weight
Shipping service selected
Residential or commercial delivery address
Freight requirements for large orders
For bulk purchases, dealer orders, and commercial projects, our logistics team works to secure the most competitive freight rates available. Larger shipments often qualify for lower shipping costs through consolidated freight services.
Order Processing
We aim to process and dispatch all in-stock orders within 24 to 48 business hours after payment has been confirmed.
Whenever possible, eligible orders placed early during business hours may qualify for same-day shipping.
If an item is temporarily unavailable or requires additional processing, our customer support team will contact you with an estimated shipping schedule.
Estimated Delivery Times
Delivery times vary depending on your location and shipping method.
United States: 1–5 business days
Canada: 3–7 business days
International Express Shipping: 5–10 business days
International Freight Shipments: Delivery times vary based on destination and customs clearance.
Tracking information is provided as soon as your order is dispatched so you can monitor your shipment from our warehouse to your delivery address.
Bulk Orders & Commercial Shipping
Portable Radio Solution specializes in supplying communication equipment for businesses, public safety organizations, construction companies, schools, hospitals, security firms, and government agencies.
For large-volume orders, our logistics specialists coordinate the most efficient and cost-effective shipping method available. Whether your order requires parcel delivery, pallet freight, or full freight services, we ensure safe handling and timely delivery.
Residential Delivery
We deliver directly to residential addresses throughout the United States.
For heavier shipments requiring freight services, lift-gate delivery can be arranged when necessary. Our shipping partners will coordinate delivery to ensure a smooth and convenient experience.
Commercial Delivery
We provide scheduled deliveries to:
Businesses
Warehouses
Distribution centers
Government facilities
Schools and universities
Hospitals
Construction sites
Security companies
Deliveries can be arranged during standard business hours or according to your preferred receiving schedule.
International Shipping
Portable Radio Solution proudly ships communication equipment worldwide.
Our international shipping services include secure packaging, shipment tracking, customs documentation assistance where applicable, and reliable delivery through trusted international carriers.
Delivery times depend on the destination country, customs processing, and selected shipping service.
Shipping Insurance
Every shipment includes standard carrier liability coverage where applicable. For higher-value orders, additional shipping insurance is available upon request to provide extra protection during transit.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to monitor your shipment throughout the delivery process.
If you have questions regarding your shipment, our customer support team is always available to assist you.
Need a Shipping Quote?
If you are purchasing multiple radios, accessories, or large commercial quantities, we are happy to provide a customized shipping quote.
Contact the Portable Radio Solution team by phone or email with your product list and delivery location, and we will recommend the most economical shipping option for your order.
At Portable Radio Solution, our goal is to provide fast, secure, and dependable shipping services while ensuring every customer receives their communication equipment safely and on time.